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Special Internet Rate Price Guarantee
Special Internet Rate reservations booked through Interactive Affiliate
Network are guaranteed to be the lowest rate you can find. If there
is a lower rate available for the same dates and the same hotel, you
must contact us within 24 hours of booking your "Special Internet
Rate" reservation. After verifying the lower rate, we will, at
our choice, either match the lower rate or cancel the reservation without
a cancellation fee. This guarantee only applies to rates indicated as
"Special Internet Rates." It does not apply to special events
such as New Year's, the Super Bowl, Mardi Gras, JazzFest, etc.
FAQ - Frequently Asked Questions
1. "What are the requirements for claiming the Price Guarantee?"
You must have already booked a prepaid reservation identified as a "Special
Internet Rate" The completed Price
Guarantee form must be submitted within 24 hours of the confirmed
booking. The lower rate must be available for booking with identical
specifications of the original request (ex: same hotel, same date and
same room type).
2. "If I am able to confirm a lower rate, how do I contact you?"
Fill out the on-line Price Guarantee form.
3. "When can I expect to receive a response?"
We will respond via email within 4 hours during regular business hours,
or if outside of regular business hours, we will reply the next business
day.
4. "How is my credit issued?"
Credit is issued directly to the credit card provided at the time of
booking. The credit will usually appear on your statement within 7-10
business days.
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